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WHO WE ARE

Kaizen is a team of remarkably skilled designers and makers creating the finest luxury interiors, hand-crafted in Britain, for prestigious residences and exceptional yachts around the world. Crafting memorable client experiences is at the heart of our culture. Wherever your imagination leads you, Kaizen will join you on an unforgettable journey to bring your vision to life. Working with Kaizen is an opportunity to realise a dream in partnership with a team of extraordinarily talented and passionate designers and artisans, to craft a genuinely original masterpiece of unrivalled refinement and quality.


Kaizen – defining excellence for over 30 years

MEET THE TEAM

BILL SCHILLING

Founder & Managing Director

Since founding Kaizen Furniture Makers with Antonius in 1995, Bill has championed the fusion of traditional British craftsmanship and contemporary innovation. Having started his career as a cabinet maker at the bench, his leadership is rooted in a deep, hands-on mastery of the craft, a technical foundation that has seen Kaizen evolve into the world’s finest creator of luxury interiors.

With over four decades of expertise, Bill is dedicated to ensuring the design process is as rewarding as the final result. He prides himself on creating a fun and memorable journey for every client, ensuring technical excellence is delivered through a collaborative and enjoyable experience. When he isn’t in the workshop, Bill finds his balance through his passions for fitness, climbing, and surfing with his family.

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JOE GRAY

Executive Director

Joe joined Kaizen Furniture Makers in 2014, bringing a passion for design, a commitment to excellence, and significant experience that helped shape the foundations of the company’s design team. As Design Director, he led the design process and, alongside a talented team, built a reputation for producing high-quality work and exceptional drawings.

Joe’s passion for problem-solving, combined with his positive and collaborative approach, brings out the best in those around him and ensures clients receive thoughtful, effective solutions.

With Kaizen's ownership now trusted to its team, Joe serves as Executive Director, where, together with John and Bill, he is focused on shaping the future of Kaizen Furniture while safeguarding its reputation, heritage, and legacy.

Outside of work, Joe is devoted to his wife, two daughters, and family life. He enjoys the outdoors and has a keen interest in motorsport, having inspired Kaizen to sponsor a prototype race car that he owns and occasionally drives.

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JOHN POLHILL

Executive Director

John joined Kaizen in 2010 as a furniture maker, when the production team was just five strong. As the business expanded, he progressed through roles including Workshop Foreman and Workshop Manager before becoming Production Director in 2015. In this role, he has built and led a highly skilled production team dedicated to delivering exceptional quality workmanship within demanding project timelines.

At the heart of John’s role is a lifelong passion for furniture making. He takes particular pride in being involved throughout the journey of each piece, from the earliest design stages through to the finished result. The combination of technical challenge, exceptional materials and transforming ideas into reality continues to inspire him every day.

Following the transition to team ownership, John now serves as Executive Director. Together with Joe and Bill, he is committed to leading Kaizen into its next chapter while preserving the reputation, heritage and craftsmanship that define the business.

Outside of Kaizen, John enjoys spending quality time with his young family, sharing with them his love of sport, family days out and holidays together.

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PAULIUS PETRUSEVICIUS

Installation Director

Paulius first sharpened his tools during his early years in Lithuania where he would help his Dad with the woodwork at their summer home, and he still proudly treasures his first handsaw and nail hammer. Inspired by his Dad’s skills as a craftsman, he followed in his footsteps and headed to Building Construction college in Kaunas. At 20 years old, Paulius left his hometown for a new life in London where he started out as a carpenter’s assistant. Driven by his passion for the trade, he progressed very quickly and was managing his own projects within a year. When Paulius moved to a joinery fit out company working on prestigious London projects, he found his niche in furniture making and installation, and joined Kaizen in 2013 as a Senior Installer. For the last seven years Paulius has been managing Kaizen’s site installation team. “With the flow of challenging new projects and such a professional team, there is no where I would rather work than Kaizen” says Paulius. “I am lucky that I get to do what I love here.” Paulius has three things that he does with his free time. Family is his priority – he has a wonderful wife and two children. He never says no to DIY at home, as woodworking is in his blood. But when not with his family or on the tools, he can be found happily spending his downtime fishing.

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DAVID BUTCHER

Director of Partnerships & Growth

David joined Kaizen as a Project Manager in 2024 having worked previously in design education for over 20 years. In 2026 he progressed into the Partnerships and Growth role and is now instrumental in the process of securing new projects and working closely with client teams at the early stages of their Kaizen journey. Starting his career as a designer maker in the luxury yacht industry, David is well versed in the materiality, finishes and construction technology of high-profile joinery projects which underpin his day-to-day work at the company. Outside of work, David embraces his own design and construction challenges and will always have an interesting project on the go at his home in the Essex countryside. Alongside these practical interests he also enjoys travel, attending live music events and spending quality time with family and friends.

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WHAT WE DO
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THE ONLY LIMIT IS YOUR IMAGINATION
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EXCEPTIONAL SERVICE

"When designing our clients' prestigous Chelsea residence, our appointment for joinery was unquestionable. Working with Kaizen Furniture is a true delight. From interpreting our brief and making material selections to encompassing all of our AV requirements, the journey was seamless from fabrication to final installation. The attention to detail and quality of craftsmanship is second to none; a team of skilled artisans who take pride in their work and never fail to exceed expectation."

ANNA BARNARD, STUDIO VERO

“I can't say enough AMAZING things about Kaizen, Bill Schilling and his team. Having used many contractors, builders, etc in London, I can honestly say Kaizen is probably the only one that delivered sheer perfection. Complete professionalism, attention to detail, innovative design and top-of-the-line quality; every aspect of my project came out perfectly. Companies like this are very rare to find and I’m also very hard to please! I had a unique situation and Kaizen came in and worked with me to achieve precisely what I envisioned. I could not be happier and would highly recommend them to anyone!”

GINA MOUSSALEM, CLIENT

“Kaizen’s approach to design development is exactly what we look for when it comes to crafting bespoke joinery. Their process is unique and the quality of their product excellent."

SIMON TOMLINSON, ANDREW WINCH DESIGNS

“When it comes to bespoke furniture, my clients expect nothing less than exceptional craftsmanship. They see these unique pieces as the antiques of the future, making the pressures on delivery extremely high. Kaizen consistently continues to deliver each item to the highest of standards, and for this reason they remain my number one choice of furniture maker - somehow they even manage to make the process enjoyable!”

MARK ECCLES, GRAFTON